Position Information
Posting Title | Administrative Supervisor |
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Job Requisition Number | COA092337 |
Position Number | 108295 |
Job Type | Full-Time |
Division Name | Pipeline Management Services |
Minimum Qualifications | Education and/or Equivalent Experience:
Licenses or Certifications:
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Notes to Applicants | The Administrative Supervisor will oversee support activities of the Administrative Services Division. They will manage a team of 8 direct reports and will report to the Administrative Manager. The Administrative Services Division consists of 27 team members and supports approximately 800 operations employees. Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more – click HERE for more information. When completing the City of Austin employment application:
If you are selected to interview:
If you are selected as a top candidate:
Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Secondary Employment:
Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite – including construction sites, parking lots, garages or in any personal vehicle located on the premises. |
Pay Range | $26.26 – $31.45 |
Hours | 7:30 a.m. – 4:00 p.m., Monday – Friday, with some flexibility on start and end time. This position offers up to 50% telework option |
Job Close Date | 09/10/2024 |
Type of Posting | External |
Department | Austin Water Utility |
Regular/Temporary | Regular |
Grant Funded or Pooled Position | Not Applicable |
Category | Clerical |
Location | 14050 Summit Dr, #121, Austin, Tx 78728 |
Preferred Qualifications | Preferred Experience:
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Duties, Functions and Responsibilities | Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Responsibilities- Supervision and/or Leadership Exercised:
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Knowledge, Skills and Abilities | Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
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Criminal Background Investigation | This position has been approved for a Criminal Background Investigation. |
EEO/ADA | City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. |
Information For City Employees: If you are an employee within | the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. |
Supplemental Questions
Required fields are indicated with an asterisk (*).
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The minimum qualifications for the Administrative Supervisor position are: Graduation with a Bachelor’s degree from an accredited four (4) year college or university with major coursework in Business, Public Administration or in a field related to the job, plus four (4) years of professional experience in staff support functions such as personnel, purchasing, or finance, (2) two years of which were in a lead or supervisory capacity. Master’s Degree may substitute for required experience up to a maximum of two (2) years. Experience or education may substitute up to the maximum of four (4) years. Do you meet these minimum qualifications?- Yes
- No
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How many years of experience do you have supervising employees directly, including hiring, coaching and having full responsibility for development and performance management?- None
- Less than two (2) years
- Two (2) to four (4) years
- Four (4) to six (6) years
- Six (6) to eight (8) years
- Eight (8) to ten (10) years
- More than ten (10) years
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Which of the following supervisory experience do you have? (Select all that apply)- I have experience communicating clear direction for employees to meet performance goals
- I have experience completing performance reviews
- I have experience mentoring employees
- I have experience providing employee recognition
- I have experience counseling employees
- I have experience developing and implementing team performance measures
- I have experience tracking performance metrics, accountability and identifying performance gaps to improve quality of service
- None of the above
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Do you have demonstrated experience providing excellent customer service and facilitating resolution of complex customer issues, coordinating, collaborating, and working effectively with other departments or units within an organization and adapting communication styles to meet the needs of internal and external customers and business objectives?- Yes
- No
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What specific responsibilities have you handled in the accounts payable process?- Tracking Outgoing Payments: Monitoring and managing payments that need to be made
- Monitoring Company Expenditures
- Maintaining Records: Keeping accurate financial records
- Handling Petty Cash: Managing small cash transactions
- Paying Vendors and Service Providers: Timely payment processing
- Reconciling Statements and Payment Records: Ensuring accuracy
- Corresponding with Vendors: Addressing billing and payment inquiries
- Analyzing Accounts: Preparing reports and maintaining financial data
- None of the above
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What specific responsibilities have you handled in the accounts receivable?- Processing Invoices and Billings: Generating and distributing customer invoices accurately, reflecting the products or services provided; Ensuring prompt invoice delivery for timely payment processing
- Monitoring and Collecting Payments: Regularly reviewing accounts, identifying overdue payments, and addressing discrepancies; Negotiating payment terms and handling disputes
- Cash Application: Accurately maintaining financial records
- Maintaining Customer Relationships: Acting as a point of contact for payment-related queries, providing exceptional customer service, and collaborating with other teams
- Reporting and Analysis: Compiling and analyzing data related to accounts receivable, preparing insightful reports for management
- None of the above
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Which of the following experience do you have? (Select all that apply)- I have demonstrated experience identifying, developing and implementing process improvements
- I have experience providing guidance and advice to management on developing, implementing, and revising existing policies and procedures
- I have strong organizational skills and demonstrated experience in planning, organizing, and managing the delivery of administrative service to support organizational goals
- I have experience preparing, presenting, and monitoring training and employee development, including coordinating with other departments or divisions to provide training
- None of the above
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Do you have the ability to travel to multiple sites as part of the regular job duties?- Yes
- No
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This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.- I acknowledge and understand this position requires a Criminal Background Investigation.
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Were you referred to this opportunity by an Austin Water employee? If yes, please provide employee’s full name.(Open Ended Question)
Optional & Required Documents
- Cover Letter
- Resume
Optional Documents