Job title: Customer Service – Exit Booth Agent – Austin Airport
Company: Alamo
Job description: OverviewEnterprise Mobility at the Austin International Airport has an exciting opportunity for a full time Customer Service Exit Booth Agent. This position pays up to $15 per hour + additional bonus incentitives and is located at the Austin International Airport facility on 3819 Presidential Blvd., Austin, TX 78719.We offer:
- Consistent 40 hour per week schedule
- Paid time off
- Employee discount
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
- NO Airport Clearence required
Available Schedule (A):
- Wednesday 9:00am – 5:00pm
- Thursday 9:00am – 5:00pm
- Friday 9:00am – 5:00pm
- Saturday 9:00am – 5:00pm
- Sunday 9:00am – 5:00pm
- Monday OFF
- Tuesday OFF
Available Schedule (B):
- Tuesday 5:00pm -1:00am
- Wednesday 5:00pm -1:00am
- Thursday 5:00pm -1:00am
- Friday 5:00pm -1:00am
- Saturday 5:00pm -1:00am
- Sunday OFF
- Monday OFF
Available Schedule (C):
- Wednesday 11:00am – 7:00pm
- Thursday 11:00am – 7:00pm
- Friday 11:00am – 7:00pm
- Saturday 11:00am – 7:00pm
- Sunday 11:00am – 7:00pm
- Monday OFF
- Tuesday OFF
ResponsibilitiesPrepare all rental documents accurately and completely.Verify car information and VIN number for security and car control.Provide additional service to Emerald Aisle members by offering our refueling option.Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers.Provide all customers with undivided attention while assisting them at the exit booth.Make eye contact and greet all customers; thank customer at the conclusion of all transactions.Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.Equal Opportunity Employer/Disability/VeteransQualificationsMust be at least 18 years of ageHigh School Diploma or G.E.D. requiredMust have a current and valid driver’s license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 yearsNo drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI, DWI) * Must have a minimum of 3-6 months of customer service or sales experience in retail, guest services, or administrative supportMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future * Must be available to work at least 1 of the schedules listed in the job description
Expected salary: $15 per hour
Location: Austin, TX
Job date: Wed, 14 Aug 2024 23:04:44 GMT
