Job title: F&B Outlets Supervisor | Full Time
Company: Omni Hotels & Resorts
Job description: LocationAustin Hotel DowntownLocated in the Live Music Capital of the World, the Omni Austin Hotel Downtown is a walking distance from the 6th Street Entertainment District. Omni is a magnificently appointed luxury hotel with the heart of the thriving downtown business center at your doorstep; you’ll be just steps away from the Austin Convention Center and the Texas State Capitol.Omni Austin Hotel Downtown’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Austin Hotel Downtown’s commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Austin Hotel Downtown may be your perfect match.Job DescriptionThe main objective of the F&B Supervisor is to assist food and beverage management in overseeing and supervising assigned areas in the F&B Department. Provide training, direction, and assistance to associates. Ensure service delivery and F&B offerings are served and presented in a timely manner, in accordance with company and Department of Health standards. Ensure food and beverage operations are seamless when occurring on assigned shift.Omni Benefits Include
- Free Downtown Parking in our Underground Garage
- Associate Cafeteria with Daily Complementary Hot Meals
- Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long Term Disability.
- 401(K) Match, Pre-Tax Health Savings Account, and Flexible Spending Amount
- Exclusive Omni Associate Travel Discounts on Hotel Rooms, Food & Beverage and more!
- Unique Perks include Tuition Reimbursement, Adoption Services Aid, Pet Insurance, Legal Services, Paid Time Off and Friends & Family Discounts
- Development Opportunities including Discounted E-Cornell Courses, Leadership Development Programs, Diversity & Inclusion Programs, Omni Support Center Internal Reward Program, and Work/Life Balance
Responsibilities
- Assist the F&B Managers in daily operations and execution of food and beverage functions and outlets operations.
- Effectively assist in associate development, train, mentor and supervise the staff in assigned area during food and beverage service, opening set up and closing break down.
- At all times maintains the highest standards of professionalism towards all guests, associates, and managers in the Omni tradition.
- Responsible for adhering to & ensuring associate compliance with all hotel policies and procedures.
- Maintain constant engagement and interaction with clients and associates on assigned shift, to ensure a memorable guest experience.
- Responsible for adhering to all liquor liability laws & enforcement of TABC, Department of Health and TX food handler guidelines.
- Attend all designated training and meetings.
- Acts as host/server/server assistant/food runner as needed
- Must be able to handle all guests comments and complaints professionally and in accordance with Omni Service Standards to ensure guest satisfaction
- Must be able to handle associate disputes and/or disciplinary action
- Stay on the floor during peak hours.
- Assist in overall supervision of the department as outlined in manager’s job description.
- Observe, teach and correct staff’s service.
- Examine food preparation and beverage presentation.
- Maintain condition of outlets and assigned areas.
- Perform any other duties as assigned by restaurant manager/Director of Food & Beverage
Qualifications
- Related F&B degree & or equivalent supervisory experience in position
- Must have availability to work all shifts including weekends, holidays, days, and evenings.
- 1 year of experience in Food and Beverage Supervision or Management role preferred.
- Must have the ability to manage deadlines.
- Understanding of Food and Beverage financials including cost and par controls is preferred.
- General knowledge of Microsoft Word, Excel, and PowerPoint.
- Must have a strong attention to detail as well as strong customer service skills.
- Must be familiar with and adhere to all liquor liability laws.
- Must know emergency procedures and work to prevent accidents
- Must have TABC and Food Handlers Certification
Omni Hotels & Resorts is an equal opportunity employer – vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is theIf you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Expected salary:
Location: Austin, TX
Job date: Thu, 25 Jul 2024 01:42:00 GMT
