Job title: NA Event Execution PM, North America Supply Chain
Company: Amazon
Job description: DESCRIPTION**This role is able to sit in Bellevue, WA, Phoenix, AZ, Austin TX, or New York, New York.**Amazon’s North America Supply Chain (NASC) Strategy Team is seeking an experienced Program Manager to support the High Volume Event Planning and manage teams as they prepare for big events related to fulfillment and planning. In this role, you will be responsible for managing the existing path to peak readiness program, delivering complex cross-functional projects to prepare our business for holiday and event periods.Operating with independence, you will partner with managers, operators, stakeholder teams, transportation, and engineering teams to drive readiness projects to successful completion. You will leverage your solid understanding of business problems, tools, workflows, and interdependencies within NA Customer Fulfillment to make connections, mitigate risks, and ensure the right stakeholders are involved.Key Responsibilities:– Manage the path to peak program, delivering complex cross-functional projects aligned with team goals.
– Work independently, seeking guidance as needed, while partnering across teams and functions.
– Develop a deep understanding of business problems, tools, workflows, and interdependencies.
– Make connections and ensure the right stakeholders are part of critical conversations.
– Prevent or mitigate consequences of poor business decisions by arranging additional reviews.
– Focus on the larger business picture, customer experience, processes, opportunities, etc.
– Understand business requirements, goals, stakeholder needs, and key performance indicators
– Help teams make strategic trade-offs considering customer experience, financial goals, speed, etc.
– Partner with managers to secure resources, scope efforts, set priorities/milestones, and drive delivery
– Determine success metrics and areas for iteration to drive continuous improvement
– Manage overall path to peak schedule, proactively mitigate risks, and control scope
– Own all program communication and drive crisp, timely decision-making to accelerate progress
– Apply process improvement methodologies (Agile, Lean, Kaizen, etc.)Key job responsibilities
– Own the business cadence and governance (weekly/monthly/quarterly business reviews) for area of responsibility
– Deliver action plans for sr managers and directors, while being a trusted partner to these network leaders
– Own annual planning and other event planning cycles
– Execute and drive internal team program/project delivery, execution, and adoption across multiple organizations and teams
– Measure and report effectiveness of new programs
– Collaborate with project stakeholders in multiple business and technical teams to define and deliver on agreed upon milestones
– Anticipate bottlenecks, provide escalation management, and make tradeoffs
– Execute on communications strategy to stakeholders, including ownership of business cadence (all hands, team meetings etc.)
– Drive effective teamwork, communication, collaboration, and commitment across multiple disparate groups with competing priorities
– Communicate project issues and status in a concise, accurate, and professional manner
– Remain flexible to changing priorities, open to new ideas, and have the team’s success firmly in your focus
– Own goals/performance reporting
– Ability to travel 20-25%BASIC QUALIFICATIONS– 3+ years of program or project management experience
– 3+ years of defining and implementing process improvement initiatives using data and metrics experience
– Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
– Experience using data and metrics to determine and drive improvements
– Experience working cross functionally with tech and non-tech teamsPREFERRED QUALIFICATIONS– 3+ years of driving end to end delivery, and communicating results to senior leadership experience
– 3+ years of driving process improvements experience
– Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
– Experience building processes, project management, and schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Expected salary: $66800 per year
Location: Bellevue, WA
Job date: Wed, 07 Aug 2024 03:29:22 GMT
