Job title: Senior Data Analyst, Customer Product Analytics
Company: Realtor.com
Job description: At Realtor.com®, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.Building your career? Build it better at Realtor.com®. Join us and help change the world of real estate, one home at a time.Senior Data Analyst, Customer Product Analytics at Realtor.com (View all jobs) (https://www.realtor.com/jobs)Location : Austin, TXAt realtor.com , we have the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.The Data Science and Analytics organization at realtor.com sits at the heart of this mission. We process and analyze terabytes of data every day that enable decisions for millions of home buyers, sellers, renters, dreamers, and real estate professionals. Our goal is to use this data to make the home buying experience a breeze for our consumers. We empower them with the most up-to-date information on properties, help them find their dream homes in the least amount of time, and match them with the most suitable realtor to meet their unique, individual needs.Role Description:We are looking for the best data and analytical minds to help us measure the effectiveness of our products that aim to make it simple and easy to buy and sell a home. To accomplish that task, we are looking for a Senior Data Analyst with a consumer services, business, or technology background to join our expanding Customer Product Analytics team within the Enterprise Data Science and Analytics organization. The team you are joining acts as a “trusted” partner to our key product stakeholders helping them answer their most critical business questions. This could be accomplished by conducting strategic deep insight analysis, A/B experimentation design and measurement, or creating new innovative ways to measure the success of the business. This is a job for someone who not only possesses strong technical skills, but also the ability to take data and mold it into a cohesive story that enables our stakeholders to make informed business decisions. Ideal candidates will be comfortable presenting their findings to stakeholders.We are looking for a Sr, Data Analyst to join our Customer Product Analytics team within the Data Science & Analytics organization with the goal of helping the extended product team evaluate the launch of new features aimed at accelerating our seller-focused business, including our new agent listing product that leverages the tremendous amount of data available to realtor.com around the listings on our website. The mission of the Customer Product Analytics team is to be very strategic and pivotal to ensure that the company stays on course with meeting key OKRs (Objective and Key Results). This is not a traditional reporting role – a successful candidate will be able to take large amounts of data and be able to surface the “why” around data movements – not just the “what”What you’ll do:
- Business Performance Reporting, Visualization and Analysis: Be the primary partner for our cross-functional stakeholders to understand product performance. When a metric is ahead or behind expectations, dig in to drive meaningful, actionable insights that help the business performance improve or double-down on success.
Deep-Dive Analysis: Use advanced techniques (A/B experimentation, statistical modeling, matched pair, and/or machine learning) to analyze consumer product performance at a lead and feature level. Create a rich understanding of how people are interacting with product features and use these insights to then make recommendations.Opportunity Identification and Sizing: Both to set goals and help evaluate potential product enrichment opportunities, you will be tasked with forecasting and opportunity sizing. This will help our Product stakeholders understand the short-run and long-run dynamics of proposed changes to our product strategy, and create targets for driving business performance as well as optimize lead generation and funnel improvement opportunities.Partnership and Communication: Partner closely with our Product stakeholders to identify and unlock opportunities, and with other data teams to improve platform capabilities around data architecture, data visualization, data modeling, and testing platforms.Build trust in all interactions and help make sure Seller Customer interactions is included in the build out of Amplitude and be an advocate for adoptionBe responsible for understanding key drivers of the Net Promoter Score for seller-focused customer products and helping to identify actionable paths for product and customer care to take on to improve NPS.Build relationships with other products and analytics teams to share best practices and enrich analytic practicesConduct quantitative analysis, ad hoc reports, & statistical models to understand the health and latest trends among product engagement and funnel conversion consumer metricsCreate impactful data insights and analysis from Analytic Plan creation thru End-of-Analysis summariesHow we work:We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.What you’ll bring:
- Bachelor’s Degree in Business Analytics, Math, Economics, or equivalent work experience required
5+ years of relevant experience or a Master’s Degree with 3+ years of experienceExperience using data to analyze product feature performance is preferredAdvanced knowledge in SQLExperience with data exploration and data visualization tools such as Tableau, Shiny, Streamlit, etc.Experience with cloud-based data environments such as AWS and SnowflakeAdvanced technical and modeling skills including Excel or Google Sheet skills (e.g. pivot, vlookup, etc.) and data analyticsUnderstanding of experimentation and statistics concepts (e.g. confidence intervals, hypothesis testing, regression analysis, etc.)Ability to think strategically, analyze and interpret product performance drivers as well as how analyze a conversion funnel with key fallout points identifiedIntense curiosity, high intellectual and analytical horsepower, passionate pursuit of analytics driven insightsStrong communication skills as well as written and verbal presentation skills and experience presenting to diverse audiencesComfort working in a highly agile, intensely iterative environmentSelf-motivated and self-managing, with strong time management and organizational skillsPreferred skills & Experience:
- Experience in a subscription business
Knowledge in Python or RDo the best work of your life at Realtor.com®Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation-the core that drives us passionately forward. At Realtor.com® , you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets
Expected salary:
Location: Austin, TX
Job date: Fri, 30 Aug 2024 02:35:48 GMT
