Seven Hills Group Technologies Inc

ServiceNow SAM Lead

Job Title: ServiceNow SAM Lead

Company: Seven Hills Group Technologies Inc

Date: 2024-08-16

Salary interval: yearly

Salary (min-max): 108657.0 – 137584.0 USD

Job level:

Company industry:

Description:

**Roles & Responsibilities:**

· Consulting customers regarding SAM project requirements

· Interaction with customers to troubleshoot and solve configuration issues

· Creating SAM technical and functional documentation as per requirements

· Supporting and training of internal SAM Technical team members and customers

· External technical and project coordination with customers and SAM tool providers

· preparation of license compliance reports for Tier 1 software vendors

· **Methodical Competence:**

· Strong Analytical skills

· Strong Logical skills

· Skills in IT business process analysis

· Written and verbal communication skills

· Proven researching ability

· **Functional /Technical Competence:**

· Good knowledge of Information Technology

· Strong licensing knowledge for at least 3 – 4 Tier 1 Software vendors is a must

· Solid understanding of IT environments and infrastructure (Infra and Networking)

· Knowledge of CMDB’s, and Software Management tools / will be beneficial.

· Understanding of Active Directory, User Management, working with Citrix, VM, Windows Server Administration etc. is a must.

· Experience with other platforms such as IBM, Unix, Linux, Mac is a plus

· **Experience:**(Required)

· At least 10-15 years of proven experience in the field of SAM and IT Asset Management

· IT Asset Management and Discovery Tools experience, preferably the top ones such as Brainware (Spider), Service Now SAM Pro, Flexera, Snow, Aspera, IBM Tivoli, HP Asset Manager

· Experience interpreting licensing terms and conditions

· Full-Time Graduate in Computer Science / Information Technology / Equivalent diploma in IT.

· Excellent communication skills

· ITAM certification. Candidates with SAM Certification is (preferable)

· **Personality:**

· Outstanding ability to think creatively, and identify and resolve problems

· Motivate & inspire team members

· Keen on detailing and logical reasoning

· Maintain healthy group dynamics

· Provide guidance to the team based on management direction

· Ability to professionally interact with people of diverse cultures and regions

· Ability to juggle multiple projects/activities simultaneously

· Create an environment orientated to trust, open communication, creative thinking & cohesive team effort.

· Recognize & celebrate team & individual accomplishments & exceptional performance

· Strong presentation, communication, organization, multitasking, and time management skills

· Strong networking abilities

Thanks and Regards

Nick Awasth

Job Type: Contract

Schedule:

* 8 hour shift

Experience:

* ServiceNow SAM: 4 years (Preferred)

Work Location: In person

 

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