Job Title: ServiceNow SAM Lead
Company: Seven Hills Group Technologies Inc
Salary interval: yearly
Salary (min-max): 108657.0 – 137584.0 USD
Job level:
Company industry:
Description:
**Roles & Responsibilities:**
· Consulting customers regarding SAM project requirements
· Interaction with customers to troubleshoot and solve configuration issues
· Creating SAM technical and functional documentation as per requirements
· Supporting and training of internal SAM Technical team members and customers
· External technical and project coordination with customers and SAM tool providers
· preparation of license compliance reports for Tier 1 software vendors
· **Methodical Competence:**
· Strong Analytical skills
· Strong Logical skills
· Skills in IT business process analysis
· Written and verbal communication skills
· Proven researching ability
· **Functional /Technical Competence:**
· Good knowledge of Information Technology
· Strong licensing knowledge for at least 3 – 4 Tier 1 Software vendors is a must
· Solid understanding of IT environments and infrastructure (Infra and Networking)
· Knowledge of CMDB’s, and Software Management tools / will be beneficial.
· Understanding of Active Directory, User Management, working with Citrix, VM, Windows Server Administration etc. is a must.
· Experience with other platforms such as IBM, Unix, Linux, Mac is a plus
· **Experience:**(Required)
· At least 10-15 years of proven experience in the field of SAM and IT Asset Management
· IT Asset Management and Discovery Tools experience, preferably the top ones such as Brainware (Spider), Service Now SAM Pro, Flexera, Snow, Aspera, IBM Tivoli, HP Asset Manager
· Experience interpreting licensing terms and conditions
· Full-Time Graduate in Computer Science / Information Technology / Equivalent diploma in IT.
· Excellent communication skills
· ITAM certification. Candidates with SAM Certification is (preferable)
· **Personality:**
· Outstanding ability to think creatively, and identify and resolve problems
· Motivate & inspire team members
· Keen on detailing and logical reasoning
· Maintain healthy group dynamics
· Provide guidance to the team based on management direction
· Ability to professionally interact with people of diverse cultures and regions
· Ability to juggle multiple projects/activities simultaneously
· Create an environment orientated to trust, open communication, creative thinking & cohesive team effort.
· Recognize & celebrate team & individual accomplishments & exceptional performance
· Strong presentation, communication, organization, multitasking, and time management skills
· Strong networking abilities
Thanks and Regards
Nick Awasth
Job Type: Contract
Schedule:
* 8 hour shift
Experience:
* ServiceNow SAM: 4 years (Preferred)
Work Location: In person